KNUST’s University Information Technology Services (UITS) plays a vital role in enhancing the campus’s digital infrastructure, providing IT support, and developing essential online applications.
Over the years, UITS has designed a range of online systems that are crucial for students and staff, including the KNUST Student Portal, Admission Portal, Transcript System, Staff Portal, AIM App, Biometric system, Fees Payment Portal, KNUST Email, Helpdesk, Feedback App, KNUST Payroll System, and WiFi installations across campus.
With such a broad scope, UITS supports the university community in multiple ways, ensuring a seamless academic and administrative experience.
READ MORE HERE: What Are My KNUST Student Credentials? How to Log In & Reset Your Password
Who is the Director of KNUST UITS?
The current Director of UITS is Mr. Emmanuel Nii Okaidza Afful, who has held the position since January 1, 2022, and will continue his term until July 31, 2026.
Under his leadership, UITS is focused on advancing KNUST’s IT capabilities and ensuring all digital platforms operate efficiently.
How to Contact UITS for IT Support
If you need assistance with any of the online systems or face technical difficulties, there are several ways to reach out to the UITS team:
- Visit the UITS Office
- Location: Casely Hayford Building, KNUST campus
This is the main physical location for in-person support where students and staff can go to receive hands-on assistance.
- Location: Casely Hayford Building, KNUST campus
- Email Support
- Email: uits@knust.edu.gh
This is the primary channel for online support. Include your student or staff ID, a clear description of your issue, and any relevant screenshots to help the team assist you effectively.
- Email: uits@knust.edu.gh
- Phone and Fax
- Phone: +233-3220-63559
- Fax: +233-3220-60137
For urgent issues, the main office line is available for immediate support.
- Online Resources
The UITS Website offers a range of FAQs, guides, and the latest updates on KNUST’s IT services. Check here for resources that may resolve common issues without needing to contact the support team directly.
UITS also regularly updates their social media to inform the KNUST community about IT developments, scheduled maintenance, or system outages.
The dedicated team at UITS is committed to supporting students and staff with reliable IT services and helping everyone make the most of KNUST’s digital resources. Whether you need help logging into the portal, assistance with online forms, or troubleshooting the WiFi, UITS is ready to support you.
Source: knustnoticeboard.info